RETURNS POLICYWe accept returns for 7 days for Raclet trailer tents, and 14 days for Raclet trailer tent accessories, under the following conditions:
- Products must be in fully resellable conditions - they must not show signs of use including pegging, must not be damaged, and should be in original packaging
- Items must be returned to original place of sale
- Buyer is responsible for any return delivery costs
- Delivery fees are non-refundable once delivery is complete
- Refund window begins from the day the buyer receives the order
To initiate a refund for a Raclet trailer tent, please contact the point of collection. To initiate a refund for accessories, please contact our office using the details at the bottom of this page.